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Returns and Exchanges
You can read our returns policy and download a returns form here.

Frequently Asked Questions
You should find the answer to most questions in the FAQ.

If you have a question about an order please reply to the confirmation email if possible.

Email address

Email reply times
We aim to answer all emails within a maximum of 2 hours during working hours.
If you haven't received a reply to your email please check your junk mail folder.

Social Media
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Phone number: 01473 857865 (Monday-Friday 9am-4pm)
Please note credit/debit card payments cannot be taken over the phone.

Address
Serenity
PO Box 889
Ipswich
Suffolk
IP1 9NS
United Kingdom

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