Delivery

Orders received before 1.30pm (UK time) are sent the same working day, subject to stock availability, excluding weekends and bank holidays.

Please note: Delivery times can only be guaranteed for Special Delivery and Special Delivery Saturday.
 

UK delivery

Economy - Royal Mail 48 (like 2nd class)
Usually delivered in 2-3 working days. This service cannot be tracked and the delivery time is not guaranteed.
Orders under £20: £0.70
Orders over £20: FREE

Standard - Royal Mail 24 (like 1st class)
Usually delivered in 1-2 working days. This service cannot be tracked and the delivery time is not guaranteed.
Price: £0.90

Signed For - Royal Mail 24 (like 1st class)
Royal Mail 24 which is signed for on delivery. Usually delivered in 1-2 working days. This service is partially tracked but the delivery time is not guaranteed.
Orders under £20: £1.95
Orders over £20: £1.10

Express - Royal Mail Special Delivery
Gives you a tracking number and will need to be signed for. Guaranteed delivery before 1pm* on the next working day after despatch.
Order before 1.30pm on working days for same day despatch.
Orders under £75: £5.70
Orders over £75: FREE
*Delivery restrictions apply for some postcode areas in the Highlands and Channel Islands.

Royal Mail Special Delivery Saturday
Gives you a tracking number and will need to be signed for. Guaranteed delivery before 1pm on Saturday*. 
Order before 1.30pm on Friday.
Price: £8.20
*Delivery restrictions apply for some postcode areas in the Highlands and Channel Islands.

European delivery

Only one tracked service is available to each country, please select your delivery country on the basket page to see which is used.

Royal Mail Airmail
Usually delivered in 3-5 working days. This service cannot be tracked.
Orders under £30: £2.45
Orders over £30: FREE

Royal Mail International Tracked and Signed
Gives you a tracking number and priority handling through airports. Requires a signature on delivery. Usually delivered in 2-4 working days.
Orders under £75: £7.65
Orders over £75: FREE

Royal Mail International Tracked
Gives you a tracking number and priority handling through airports. Usually delivered in 2-4 working days.
Orders under £75: £7.65
Orders over £75: FREE

Royal Mail International Signed
Airmail which requires a signature on delivery. Usually delivered in 3-5 working days. This service is tracked within the UK.
Orders under £75: £7.65
Orders over £75: FREE
 

Worldwide delivery

Only one tracked service is available to each country, please select your delivery country on the basket page to see which is used.

Royal Mail Airmail
Usually delivered in 5-7 working days. This service cannot be tracked.
Orders under £30: £3.00 for Zone 1 or £3.15 for Zone 2
Orders over £30: FREE

Royal Mail International Tracked and Signed
Gives you a tracking number and priority handling through airports. Requires a signature on delivery. Usually delivered in 4-6 working days.
Orders under £75: £8.25 for Zone 1 or £8.40 for Zone 2
Orders over £75: FREE

Royal Mail International Tracked
Gives you a tracking number and priority handling through airports. Usually delivered in 2-4 working days.
Orders under £75: £8.25 for Zone 1 or £8.40 for Zone 2
Orders over £75: FREE

Royal Mail International Signed
Airmail which requires a signature on delivery. Usually delivered in 3-5 working days. This service is tracked within the UK.
Orders under £75: £8.25 for Zone 1 or £8.40 for Zone 2
Orders over £75: FREE

 

Airmail Zones

World Zone 1
Zone 1 covers countries outside of Europe and not listed below as Zone 2. This includes most countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

World Zone 2
American Samoa, Australia, British Indian Ocean Territory, Christmas Island, Cocos Islands, Cook Island, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos,  Macau, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Island, Samoa, Singapore, Solomon Islands, Tokelau Islands, Tonga, Tuvalu

 

Royal Mail Special Delivery

Delivery by 5.30pm the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
ZE1

Delivery within two working days by 5.30pm to the following postcodes areas:
GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
GY10
HS2
PA60 - 75, 78
ZE2, 3

Delivery within three working days by 5.30pm to the following postcode areas:
KW16 - non Town
KW17
PH30, 41 - 44
Serenity Jewellery Free delivery