Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully(in accordance with the Data Protection Act 1998 and the EU Privacy and Communications Directive). This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website.

Information collected
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

• your name
• your address
• your delivery address
• email address
• telephone number (optional)
• log-in password (for customer account holders only)
• order history

If you sign-up for a customer account this information is saved in our database for you to use when ordering in future.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Information Sharing
Relevant information will be passed on to PayPoint or PayPal to process your payment if you choose to pay online.

We never sell or share customer details with any other companies.

Security
Our website is secured with a 128-bit SSL certificate.

If you choose to pay by credit/debit card the details are taken by PayPoint.net or PayPal and are never seen by us.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Email
We will not email you in the future unless you have given us your consent. If you choose to subscribe to our monthly email newsletter unsubscribe instructions are included in every email or you can contact us and we will remove your email address.

Cookies
This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Our website uses the following cookies:
• PHPSESSID saves your session ID
• BPSESSID saves items in your basket without you needing to log in or create an account
• __utma, __utmb, __utmc, __utmz are used by Google Analytics to provide statistics
• __atuvc is used by AddThis (social bookmarking tool)

Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like the shopping basket, cannot be provided.

Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics and AddThis social bookmarking tool. Some of these services may be used to track your behaviour on other websites and we have no control over this.

By continuing to use this website without adjusting your browser's cookie settings, you agree that we can place these cookies on your device.

As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website if you do not agree to this happening.

Contact
If you have any questions/comments about privacy please contact us.

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