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Royal Mail delays

Orders are being sent as usual but please be aware that due to the extra pressure on Royal Mail some orders are being delivered later than expected.

I have a question about...

If you have a question about an order please reply to the confirmation email if possible.

Email address

Email reply times
We aim to answer all emails within a maximum of 2 hours during working hours.
If you haven't received a reply to your email please check your junk mail folder.

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Phone number: 01473 857865 (Monday-Friday 9am-4pm)
Please note credit/debit card payments cannot be taken over the phone.

Address
Serenity
PO Box 1085
Ipswich
IP1 9DH
United Kingdom