Contact Us

Returns and Exchanges
You can read our returns policy and download a returns form here.

Frequently Asked Questions
You should find the answer to most questions in the FAQ.

If you have a question about an order please reply to the confirmation email if possible.

Email address:

Email reply times
We aim to answer all emails within a maximum of 2 hours during working hours.
If you haven't received a reply to your email please check your junk mail folder.

Social Media
Facebook
Twitter

Phone number: 01473 857865 (Monday-Friday 9am-4pm)
We are currently having problems with the phoneline but it should be fixed in the next few days. Sorry for any inconvenience.
Please note credit/debit card payments cannot be taken over the phone.

Address
Serenity
PO Box 1085
Ipswich
Suffolk
IP1 9DH
United Kingdom