Delivery

Open as usual

Orders are currently being sent as usual but please be aware that due to the extra pressure on Royal Mail delivery times may be a little longer.

Orders received before 1.30pm (UK time) are sent the same working day, subject to stock availability, excluding weekends and bank holidays.

Please note: Royal Mail have temporarily suspended the guaranteed delivery times for the Special Delivery service from 19th March 2020.
 

UK delivery

Economy - Royal Mail 48 (like 2nd class)
Usually delivered in 2-3 working days. This service is scanned on delivery but cannot be tracked and the delivery time is not guaranteed.
Orders under £10: £0.80
Orders over £10: FREE

Standard - Royal Mail 24 (like 1st class)
Usually delivered in 1-2 working days. This service is scanned on delivery but cannot be tracked and the delivery time is not guaranteed.
Price: £1.00

Express - Royal Mail Special Delivery
Gives you full tracking. Delivery will usually be the next working day after despatch (excluding Saturdays) but while this service is still being prioritised Royal Mail have suspended the guaranteed delivery time from 19th March 2020.
Order before 1.30pm on working days for same day despatch.
Orders under £75: £5.95
Orders over £75: FREE
*Delivery restrictions apply for some postcode areas in the Highlands and Channel Islands.

European delivery

Only one tracked service is available to each country, please select your delivery country on the basket page to see which is used.

Royal Mail Airmail
Usually delivered in 3-5 working days. This service cannot be tracked.
Orders under £30: £2.90
Orders over £30: FREE

Royal Mail International Tracked and Signed
Gives you a tracking number and priority handling through airports. Requires a signature on delivery. Usually delivered in 3-4 working days.
Orders under £75: £8.40
Orders over £75: FREE

Royal Mail International Tracked
Gives you a tracking number and priority handling through airports. Usually delivered in 3-4 working days.
Orders under £75: £8.40
Orders over £75: FREE

Royal Mail International Signed
Airmail which requires a signature on delivery. Usually delivered in 3-4 working days. This service is tracked within the UK.
Orders under £75: £8.40
Orders over £75: FREE
 

Worldwide delivery

Only one tracked service is available to each country, please select your delivery country on the basket page to see which is used.

Royal Mail Airmail
Usually delivered in 6-7 working days. This service cannot be tracked.
Orders under £30: £3.50 for Zone 1 or £3.65 for Zone 2
Orders over £30: FREE

Royal Mail International Tracked and Signed
Gives you a tracking number and priority handling through airports. Requires a signature on delivery. Usually delivered in 6-7 working days.
Orders under £75: £9.00 for Zone 1 or £9.20 for Zone 2
Orders over £75: FREE

Royal Mail International Tracked
Gives you a tracking number and priority handling through airports. Usually delivered in 6-7 working days.
Orders under £75: £9.00 for Zone 1 or £9.20 for Zone 2
Orders over £75: FREE

Royal Mail International Signed
Airmail which requires a signature on delivery. Usually delivered in 6-7 working days. This service is tracked within the UK.
Orders under £75: £9.00 for Zone 1 or £9.20 for Zone 2
Orders over £75: FREE

 

Airmail Zones

World Zone 1
Zone 1 covers countries outside of Europe and not listed below as Zone 2. This includes most countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

World Zone 2
American Samoa, Australia, British Indian Ocean Territory, Christmas Island, Cocos Islands, Cook Island, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos,  Macau, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Island, Samoa, Singapore, Solomon Islands, Tokelau Islands, Tonga, Tuvalu

 

Royal Mail Special Delivery

Delivery times may be longer in the following postcode areas:
AB30-56, IV21-28, IV40,IV52, IV54, KW1-14, PA28-38, PH15, 17¬26, PH31-40, PH49-50, HS1, HS3-9, IV41-51, IV55-56, KA27-28, PA20 (0-9), PA41-49, PA60, PA77, KW15, KW16 (Stromness Town only), GY9 (Alderney), ZE1 (Lerwick), HS3

Delivery from two working days to the following postcodes areas:
GY1 3(Herm), GY10 (Sark), HS2, PA61-75, PA78, ZE2-3

Delivery from three working days to the following postcode areas:
KW16-17, PH30, PH41-44

Serenity Jewellery Free delivery